These Payment Terms govern all transactions between clients and The Moonshot Unit. By engaging our services or purchasing our products, you agree to the terms outlined below.
1. Project Pricing
All pricing is provided through custom quotes, proposals, or written agreements. Prices are based on the scope, complexity, and duration of the service or product.
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Quotes are valid for 15 days unless otherwise stated.
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Pricing excludes taxes unless explicitly mentioned.
2. Payment Schedule
For most services, payment is structured as follows (unless otherwise agreed in writing):
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50% upfront to initiate the project
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25% mid-project milestone
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25% on delivery or launch
For product purchases or one-time consulting sessions, full payment is required upfront.
3. Accepted Payment Methods
We accept the following methods:
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Bank Transfer (NEFT/IMPS/SWIFT)
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UPI (for Indian clients)
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Credit/Debit Cards (via Stripe or Razorpay)
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PayPal (on request for international clients)
All payment details will be provided in the invoice.
4. Late Payments
Late payments beyond 7 days from the due date may incur:
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A late fee of 2% per month on the outstanding amount
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Suspension of ongoing work or access to services/products
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Withholding of deliverables or code repositories
We reserve the right to pause or terminate any agreement due to repeated non-payment.
5. Refund Policy
Due to the custom nature of our work:
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No refunds will be issued once a project has started or a product has been delivered.
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For retainer services or ongoing work, cancellations require 15 days’ written notice.
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In the rare event that we are unable to complete a project due to internal constraints, a pro-rated refund will be issued.
6. Currency
All payments are to be made in [Insert Currency, e.g., USD or INR], unless otherwise agreed.
7. Taxes
Clients are responsible for any applicable local, state, or international taxes, duties, or levies unless explicitly included in the invoice.
8. Billing and Invoices
Invoices are sent digitally and include:
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Itemized breakdown of services/products
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Payment due date
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Payment method options
If you have any questions or disputes regarding an invoice, please contact us within 5 days of receipt.
9. Contact
For payment-related questions, write to:
📧 Email: billing@moonshotunit.com